Screw Driver Bottom Pivot concerns

Quick Learner
 I had ordered this part as it looks like the right one but my brother finally just tried to reinstall the closet door and it's not the correct cylinder inside.
 
Evidently the one I bought from you, the cylinder isn't the same size all the way through... it gets wider as it gets lower.
 
I'm attaching two photos of the original piece and the door. And if you do have this part.. great!
 
 but if you don't I would like to return my order
 
And if you don't have the part I need,  if you could direct me to any resources that might have it as I know it is a old closet door although it's still in great shape.
 
Thank you so much.
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2 Replies
Casey
Casey from SWISCO
SWISCO
Expert

Hello,

I'm sorry to hear you're having trouble installing a new bottom pivot. If the 21-092 doesn't fit your original corner block, you may need to replace it with the 23-407 used with this bottom pivot. Take a look and review the specifications of both parts shown below. You're also welcome to review our return policy here

Dimensions for 21-092
Dimensions for 21-092

Dimensions for 23-407
Dimensions for 23-407

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