Searching for 1309448 Anderson crank

Question

This is an Anderson CW130 right-hand casement window. I thought the crank needed to be replaced. However, the crank seems to work well. The window opens and closes, except it will not close tight enough for the latch to grab. It's about 1/4" short of the lock catching (see photo).

I tightened the metal lower left-hand side corner part stamped 1361408R (see photo). This helped since the window was about an 1" or more away from closing prior to the adjustment. It is possible replacing this part may fix the problem.

Please advise.

I'm also including photos of the crank assembly and Upper support arm."

Thank you,

Glenn

Tom · Accepted Answer

Hello, Glenn. It definitely sounds like an issue with either the hinge or the operator. I'm personally leaning towards the hinge, but there's an easy way to find out.

First, disconnect the operator from the window and then try to close it by hand. If it still hangs up that last bit, then the operator has nothing to do with the issue at hand and you can safely conclude that the hinge is the source. Replacing it should then be your next step.

Now, we don't sell this exact hinge assembly, but I've had many customers in the past tell me that our 36-048 generic hinge still works well as an alternative. The catch is that you have to replace the top and bottom at the same time so that the window retains a symmetrical operation. Look it over and let me know if you had any questions!