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A quick learner says:
June 16, 2019
Hello, I need to order two replacement valances for my window. I think the spring broke or something. The balance has fallen down and doesn't go up and down with the window. I am not repairing myself, but want to have parts ready when I schedule repairman. Thank you!
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Bob from SWISCO responded:
June 18, 2019

Thanks for posting. We can help you replace this channel balance, but I'm afraid we can't tell exactly what kind of balance this is without seeing the balance out of the window, with photos of the nylon attachments at either end. The length of the metal channel, not including the nylon attachments, would also be most useful. For removal and replacement details, see the video below. 
26" Series 380 Channel Balance
26" Series 380 Channel Balance
S380-26
$10.55
26" Series 385 Channel Balance
26" Series 385 Channel Balance
S385-26
$10.55
How to Replace a Non-Tilt Channel Balance
How to Replace a Non-Tilt Channel Balance
VIDEO
WATCH >
How to Repair a Jammed Window
How to Repair a Jammed Window
VIDEO
WATCH >
How to Identify Replacement Channel Balances
How to Identify Replacement Channel Balances
VIDEO
WATCH >
How to replace a non-tilt channel balance
How to replace a non-tilt channel balance
GUIDE
READ >
Choosing a Non-tilt Channel Balance: What Will We Need?
Choosing a Non-tilt Channel Balance: What Will We Need?
GUIDE
READ >
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