I am attempting to find to window part pictured below, it is mounted inte sash on each side of the window and balances the window as it is opened or closed. There is a number etched in the part as 2320 PR BS1. I appreciate any assistance you can provide in locating a suitable replacement.
Thank you,
Mark
10 Replies
Tom from SWISCO
Dec 29, 2017 4:23 pm
With wings on top and bottom, this must be Series 385 or Series 380. Measure the bottom attachment as shown below. The 1" shoe means you have Series 380, whereas the Series 385 has a 1-3/32" shoe. The 2320 stamp on your balance may mean you need the S385-24 or S380-24 with a 2320 option.
The way you'd check is to measure your metal bar and verify that it's 24" long. Then, you'd remove and weigh your sash. For the two balances I listed, a 2320 option would hold between 9 and 15 pounds. If your window is in that range, you can use that option.
Comparison of 15-004 and 15-005
Quick Learner
Dec 30, 2017 1:56 pm
Metal bar is 24
Tom from SWISCO
Jan 2, 2018 9:39 am
You need to measure the shoe as shown in the photo I posted above. The two shoes look exactly the same, except for the size.
Quick Learner
Jan 2, 2018 10:28 am
I did measure the shoe and sent an email to that effect however, must not have been received. The measurement was the same as #15-005 except for wing-bottom of shoe which measured 0.8
Tom from SWISCO
Jan 2, 2018 10:51 am
The critical dimension is the 1" back-to-front measurement. 15/16" and 0.8" are close enough. If you have the 15-005, then you can use the Series 380 channel balance. My message above should walk you through how to pick a length and stamp option. Thanks for choosing SWISCO!
Quick Learner
Jan 2, 2018 11:18 am
Ben - Is the stamp option a 2320? Does swisco have the part that I need?
Tom from SWISCO
Jan 2, 2018 12:17 pm
The option is probably 2320, but it's possible that the old option is wrong. If you want to be certain, remove the window sash and weigh it. As for the part number, as I said above, you'd want to look at the S380-24 if you have a 24" metal bar with 19-005 and 15-005 on the ends. For that balance, the 2320 option holds between 9 and 15 pounds. If your sash is in that range, you can use that option.
Quick Learner
Jan 2, 2018 2:23 pm
Thank you for all your help!
Tom from SWISCO
Jan 2, 2018 3:41 pm
You're welcome!
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