Emily from SWISCO responded:
August 17, 2021
Hi there! We'd be happy to help but we'll need you to remove an undamaged balance with the end attachments intact to compare to our inventory. Take a look at the video below, it'll go over exactly what we'll need to see. |
Emily from SWISCO responded:
August 30, 2021
Thanks for the additional picture! It looks like your top and bottom attachments have "wings". In that case, you could have either an S380-27 or S385-27 channel balance. You’ll need to measure as shown below. The Series 380 has a 1" bottom attachment, and the Series 385 has a 1-3/32" attachment. You'll also need a spring strength option of 2650. If you have any further questions just let us know! Comparison of the S380 and S385 balance shoes.
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