Can you please help me order the correct part for my window. It is 28 inches long. It says 2730AB BSI. I need several and I don't want to order the wrong ones. I tried this once before and did not get a reply, so PLEASE let me know.
Thank you,
Kim
Can you please help me order the correct part for my window. It is 28 inches long. It says 2730AB BSI. I need several and I don't want to order the wrong ones. I tried this once before and did not get a reply, so PLEASE let me know.
Thank you,
Kim
Hi Kim. I see you posted back in late April, here; if this was the same issue, sorry you did not see my response! In any event, the balance in your current photos looks like either a S351-28 or S390-28 Channel Balance. The only difference between these two balance Series is the 'depth' of the bottom nylon shoe. The Series 351 bottom nylon shoe has a depth of 1", whereas the Series 390 bottom nylon shoe has a depth of 1-1/8". Compare with your old balances and see what you think matches best.
Once you know which balance you'll need, you need to pick a stamp option. Choose a stamp option of 2730, for a window sash in the weight range of 13 through 19 lbs. Let us know if you have any other questions.
My pleasure, Kim! Glad we could reach you this time. If you need anything else, do not hesitate to ask us. Thanks for considering our business, we do appreciate it.