Searching for 32 3rb

A quick learner says:
1/2" x 32" channel balance.
please find attach stamp.
which product should I buy.
Best Regards
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Tom from SWISCO responded:

We can replace this balance but it will have to be a special order. Before we begin, can you confirm the length of the metal channel. It should be 32-5/8". Can you also tell me how many you need?

Once we know that, I'll email you an order link and price quote for the requested quantity.

A quick learner says:
32-5/8" confirmed.
actually the hook that is attached to the wire is broken.
it can't be attached to the window frame.
I am not sure if you sell this part by it self.
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Tom from SWISCO responded:

We do, as a matter of fact. See our 62-108. If you're handy you can swap the hooks out, but be careful when you extend the cord. These are under a lot of tension and if you let it slip, it'll shoot back into the channel right out of your hands. Make sure to wear safety gloves and safety glasses. We recommend using a vise to hold the cord still while you tie the new hook on.

If you wanted to go through with the special balance order instead, let me know how many you need and I can email you that order link.

Classifying Channel Balance Fittings
Classifying Channel Balance Fittings
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