Searching for 365 channe balance

A quick learner says:
I need one of these. Length of metal portion (not white ends) is 24". Number stamp reads 2365.

Thank you!
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Paul from SWISCO responded:

Hello,

This looks to be our S385-24, where the bottom shoe depth is 1-3/32". Compare our dimensions to yours and see if this matches up. You'll also need a spring strength option of 2365 for a heavy sash weighing between 30-34 lbs. 

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