Searching for 36xHDK. 5751-37 K/ W windows

A quick learner says:
I suck on this computer . I don?t do email but I my trying. My house old window K/W windows all of them broken bedroom first windows to start an on to learn how this works. One at a time. Do you what l mean. So I got. 36TG. 19_030 chip. 5751-37. 36xHDK. On silver strip any thing look like I koow what the ?? I am doing
Profile picture of Tom
Tom from SWISCO responded:

I'm sorry, I'm not sure what your question is. I gather that your windows are broken but I'm not sure in what capacity. Can you go into more detail? 

How to install a ribbed tilt channel balance with knife lock shoe
How to install a ribbed tilt channel balance with knife lock shoe
VIDEO
WATCH >
Classifying Channel Balance Fittings
Classifying Channel Balance Fittings
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.