Casey from SWISCO responded:
December 3, 2020
Hello, Before I recommend anything, can you disconnect the long straight arm from the track and show me the end? I specifically want to see the style of the black slider that rides along the track. Thanks! |
Casey from SWISCO responded:
December 3, 2020
Once you have a chance to remove the arms from the sash, take a look at the video below that will help you choose the correct replacement Encore operators. Thanks for posting! |