Searching for Balance 28D and B61 and TB

A quick learner says:

My current channel window balance is ribbed, for a tilt window, 28inches 1/2 by 3/8 and has a 28D and a B61 (sideways) and TB stamped on it. Can you identify it? We ordered one and it is not the correct one.

My husband says the width of the channel is apx 7/16 instead of 1/2. so 7/16 by 3/8. thank You

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Casey from SWISCO responded:

Hello,

We'd be happy to help and the information you've provided is a good start but we'll need to see an undamaged balance removed from the window to confirm the best replacement option. Thank you!

A home owner from CO says:
I don't have a complete one, here are the shape and parts that are in it.
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Casey from SWISCO responded:

Hello,

We should be able to replace these balances but they will need to be custom made. We'll need to see the clip and the end of the pulley cord to get the ball rolling, as well as confirm the number fo balances you'd like to order. Thank you!

A home owner from CO says:
Here is a pic of the side taken out. How much will it cost to custom make them?? We would need two to four if they are not too expensive for now.
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Casey from SWISCO responded:

Thank you for sending over the additional information. We just sent a separate email with a custom order link and price quote for you to review. Take a look and let us know if you need anything else!

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