Searching for Balance for Krestmark tilt window

Thanks for posting. I'm confident we can help, but Krestmark windows use a number of different spiral balances. The only way to know what you need is to remove the existing hardware from the window and show us pictures. We will also need to know the length of the spiral balance's outer tube, up to and not including the colored tip, as well as the diameter of that outer tube. We will also need a picture of the color tip. For the pivot shoe we need the width and thickness of the shoe. See the videos listed on this page for removal and replacement information for all these items. Once you provide us the required data, we'll do our best to ID what you need. Many thanks. 

Thanks for getting back to us. This looks like a fairly typical tilt window, so my recommendation would be either the 3/8" diameter Series 900 or the 9/16" diameter Series 600. Your next step should be to measure the diameter of your original balance to determine the better option; these two sizes are the only possibilities so it should be a simple pick. Considering the size of your shoe I'm personally leaning toward the 3/8" Series 900, but you should always measure before you buy anything.

As for the pivot shoe, we don't have anything in 3/8" x 7/8". You may want to remove it before you measure it just to be safe. Looking at its design, I'm strongly reminded of our 15-045, which is 3/8" x 1".

Dimensions for 15-045