Tom from SWISCO responded:
October 12, 2022
It sounds like you need a new operator. We should be able to help, but too much of your operator assembly is obscured in these photos for me to make a recommendation. Would it be possible to see it removed from the window? Or, if that's not possible, can you show as much of it as you can manage? |
Dave Sr. from SWISCO responded:
October 24, 2022
Thanks for the update! This is a big help. Looking at your photos, I think replacing the sash bracket will fix your problem. I can't get a good look at the one you have now but I have a few ideas. Take a look at the 39-545 and the 39-546 to start. You just need to get the rusted stud out of the operator arm itself, since it broke off while still attached. |