Searching for Counterweight shuttle

Quick Learner

Jun 12, 2020 10:31 am

I have thermal pane Portland glass windows and found that one of them has a damaged shuttle for the counterweight spring assembly. Do you have items like that or have a suggestion of who I can contact ?
Thanks , * Jon

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4 Replies

Casey from SWISCO

Jun 16, 2020 11:25 am

Hi Jon,

We'd be happy to help but we'll need to see your pivot shoe removed from the window, along with the width and thickness to compare to our selection. Thank you!

Quick Learner from New Hampshire

Jun 19, 2020 8:19 am

OK. That'll take me a while. First because I have absolutely no idea on how to remove one. And second I'm working 2 shifts.
Do you have a video on how to remove the thing ?
Thanks.

Casey from SWISCO

Jun 19, 2020 8:34 am

As a matter of fact, we do! Take a look at the video below and let us know if you have any other questions along the way.