Benchmark bifold steel door bracket is too big

A quick learner says:
June 2, 2020

Hi. I bought your 21-209 pivot bracket benchmark for my benchmark bifold steel door and it was little big. I have one for the top and I need one for the bottom. Anything else that you have that can help me? 

Thumbnail of the uploaded file named DSC02788.JPG
Thumbnail of the uploaded file named DSC02808.JPG
Thumbnail of the uploaded file named DSC02809.JPG
Thumbnail of the uploaded file named DSC02811.JPG
Profile picture of Tom
Tom from SWISCO responded:
June 5, 2020

I'm not sure if we do, but I will do my best to find one. Can you tell me what the width of the track is? Would you also happen to have one of the old brackets on hand for us to look at?
Pivot Bracket, Benchmark
Pivot Bracket, Benchmark
21-209
$2.87
Bi-fold Door Repairs
Bi-fold Door Repairs
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.