Searching for R1 13027

Quick Learner

Good afternoon,

I'm having difficulty opening & closing 24 year old vinyl, tilt-in windows. Some won't open, others slam down on fingers when I try to close them - ouch!!! Seems to be the channel mechanism? On sides of window in closest channel the 13" spring is not connected at the top on some windows. Others have broken 2-3 mm polyester string that was wound around plastic piece in middle (acts like a set of pulleys). Please see pics attached. 1pic is label from inside window casing. Im not too handy but am willing to try? how can I fix the windows?

Thanks so much!

Sincerely,

Wendy 

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2 Replies
Emily
Emily from SWISCO
SWISCO
Expert

Hi, Wendy!

Your rod balance isn't made anymore but we do sell channel balance types that work as a substitute. In order for us to provide a recommendation, we'll need you to remove the balance to see a clear picture of the shoe at the bottom end of your balance.

Thank you! 

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