Searching for Ultra lift IQ spiral balance

Question

Hi, I'm looking for these replacement balances.  They appear to be Caldwell ultra lifts.  But a cheaper replacement would be fine.  The windows are PGT 500y series and weigh 27 Lbs.  the grey plastic tubes measure 23 1/2 inches. The diameter is 5/8 inch.  The end has. Two roll pins spaced 1/2 inch apart.  Please let me know which of your products I can purchase to replace these.   Thanks Tom

Jasmine · Accepted Answer

Thanks for reaching out! There isn't really a cheaper alternative for these balances, unfortunately. They are made to function in a very specific way and we recommend replacing hardware with what already exists in the window.

I am confident that we can supply you with the replacement Ultra Lift Balances you need, however, I'll need a bit more information to confirm.

To start, I'll need to see a photo of the stamp from your balance. This will help us to ensure that we are providing you with the correct replacements. Especially, since there are custom balance assemblies which are non-refundable and non-returnable.

Also, I'll need to know the exact number of balances you are intending to purchase. There is an order minimum of (2) balances per custom balance.

Once I have this information, I'll be able to get the order link made up for you.

Please let me know if you have any questions.