Searching for Channel Balances

A quick learner says:
Hi there, I need to replace Caldwell window balances. I have 2 sizes, one is 35 2 HO, the other is 35 4 JO. Please help.
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Bob from SWISCO responded:

Thanks for posting. For both sets of balances, can you show us pictures of the nylon fittings at either end? From there, we'll do our best to find what you need. Many thanks. 

A quick learner from Boynton Beach, FL says:
Here are the photos Bob.
Thumbnail of the uploaded file named Window balance 1.jpg
Thumbnail of the uploaded file named Window balance 2.jpg
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Bob from SWISCO responded:

Thanks for getting back to me. To both sets have the same nylon fittings? And do both have metal channels that are 36" long, not including those nylon fittings? If so, see either our S380-36 or S385-36. The only difference between these two balances is the 'depth' of the bottom nylon shoe, so compare both with your old hardware to see what matches best. You will need stamp options of 3520 and 3540 for each respective set. 

A quick learner from Boynton Beach, FL says:
Hi Bob,

Yes, the same fittings on both, and yes both are 36" long. I ordered 6 0f the S385-36 with option 3540. Thanks for the help.
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Bob from SWISCO responded:

Great! Let me know if you need anything else, and thanks for your business, we really do appreciate it. 

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