Searching for removing paramount window lock

Question

so I bought the replacement to the Paramount lock, and they look the same but I cannot get the Paramount lock out of the window. In an open or closed position it will not just pull straight up while the window is still in situ.  Please help.

Jasmine · Accepted Answer

Thanks for writing in! I believe we can supply you with the replacement sweep lock you'll need for your window, however, I'll need to see it removed from the window to make the most accurate recommendation. I am specifically looking to see the "hook".

Please also confirm the measurement for the distance between the installation holes from center to center.

Feel free to reach out with any questions you may have in the meantime.