I ordered 8 #81-163 Patio door rollers, unfortunately these are way too large. The existing unit is 1-1/8" tall and 1-7/8" wide. I am looking for a stainless steel replacement (the kind the companies install that you can move with just a finger, or so they say). These sliders are just standard doors, one is a double and the is a triple slider.
Do you carry such and item and I also need to return these so if you would be so kind as to tell me how to do this I would really appreciate it.
Rayanne Schaefer
Tom from SWISCO responded:
July 26, 2019
Thank you for submitting your post to our discussion board. We would like to see a photo of the old roller. We don't want to go off just dimensions, there are a bunch of other tiny details that are necessary to eyeball. If you could please send us a couple pictures, we would be more than happy to assist you with this. |