Searching for versa sash 2830

Hello,

We'd be happy to look into this for you but we would like to see close-up photos of the fitting attached to the end of the metal channel where the metal pulley hook extends from. Seeing that piece from a few different angles will help us narrow down your replacement options. Thank you! 

Thanks for getting back to us. It looks like you have either our S351-29, with a 15-002 bottom attachment, or S390-29, with a 15-001 bottom attachment. Take a look at the image below to determine which balance you'll need. You'll also need a 2830 spring strength option for your replacement balances. Thank you!

Comparison of the S351 and S390 balance shoes.