Searching for windoor 8000

A quick learner says:

January 17, 2021

Have a windoor 8000 handle 2563 and 2562 the thumb latch broke. what do i need? pictures enclosed.

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Bob from SWISCO responded:

January 20, 2021

Hey there. This thumb latch looks like our 82-107. Look it over and see if you agree. Note that a broken thumb lever can sometimes be indicative of a broken mortise lock. Try manually throwing the lock in the door with a flathead screwdriver. If it doesn't budge, then you know it's why the thumb lever broke to begin with and also is broken. We may be able to help in that case also, I just need to see the mortise lock. Many thanks.

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