Seeking Channel Balance

A quick learner from 91789 says:
October 7, 2019
Dear Sir/Madam,

SORRY for our ignorance, but do NOT know which item to purchase on your site that is exact match to our broken balance?!

Pls advise and instruct so we may buy the RIGHT ONE?! Ours currently says 29-3 on it... Pls see our photos....

Thank you much,
Fay
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Bob from SWISCO responded:
October 11, 2019

Hi Fay. Check out our S380-30 or S385-30. The only difference between these two balances is the 'depth' of the bottom nylon shoe, so compare both with your old hardware to see what matches best. You will need a stamp option of 2930. 
30" Series 380 Channel Balance
30" Series 380 Channel Balance
S380-30
$11.30
30" Series 385 Channel Balance
30" Series 385 Channel Balance
S385-30
$11.30
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