The receiving part of the locking mechanism is broken on my sliding glass door lock. I have sent photos of that broken piece as well as the part of the mechanism that locks into that part. I am looking for the replacement for the broken part. It is 7" long, when intact on the door.
I see similar parts on your website, but nothing exactly like this. Please advise and thank you for your help.
Deb
Tom from SWISCO responded:
October 5, 2022
Hello! Looks like you need a new keeper. My recommendation is the 89-030. This is specifically designed to work with a mortise like our 82-338, which appears to be exactly what you have installed in your door now. If this is your mortise, then the 89-030 will work for you regardless of any differences between this and your original part. |