we have a houseful of semco windows manufactured in 2012. They say Semco 366 Argon 03-29-12 in the corners. they are all working well except one has apparently come disconnected at the top ("s hook") area and now the side track slides down and the tensioner string hangs slack in the channel.
I watched your vid on replacing the side track but I don't see a way to remove front panel to allow me to remove the tracks of the installed window. I have some photos and a video to add, so will try to do that here, too. Thx.