Series 180 Coil Balance

A home owner from Calgary, Alberta, Canada says:
February 9, 2015
To whom it may concern, I have a broken coil and believe its a Series 180 and I do not know how to remove it from the track to service once I order parts. There is no notch cut out or access port like others described in the window frame.

These windows are purchased from Gienow windows in 2000-2001.

Can I just replace the spring once out? There was a 4 on the damaged one.

Any help would be greatly appreciated.

Sincerely,
Dan

User submitted photos of window hardware.
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Paul from SWISCO responded:
February 10, 2015
Hey, Dan. If the springs are the only things that are damaged then you could get away with replacing them alone. As for removing the pivot shoe housing, it will be tricky without a pre-existing cut out. Make sure to check at the top of the track, under the sash stop. Otherwise, you may need something like our 75-069 jamb spreaders. See the video below for more information.
8 lbs Series 180 Coil Balance
8 lbs Series 180 Coil Balance
S180-08
$5.15
How to remove window pivot shoes
How to remove window pivot shoes
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How to Replace a Triple Coil Balance System
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Removing a Triple Coil Window Balance
Removing a Triple Coil Window Balance
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