Hello Swisco teams
what the size for this number 3840 ? 38 inches ?
Thank you.
Series 351
Contractor from Blauvelt
Oct 22, 2025 6:56 pm
1 user uploaded image
2 Replies
Jasmine from SWISCO
Oct 23, 2025 12:57 pm
Thanks for your post! I'll need to see photos of the top and bottom attachments to determine if the Series 351 is the correct replacement. You'll also need to remove the balance and measure the channel to determine if you'll need a 38" or a 39" balance.
Since the balance appears to be jammed in the window, it is also likely you'll need to replace the top sash guide. Take a look over the video tutorials, tagged below, for instructions on removing/installing the balances.
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