Please help me find the proper replacements. My old balance channel is 35" long (excluding plastic end pieces) and has the stamped number 3440. From your site info, I think I need a 15-002 shoe, but I don't find a picture of the correct top piece (although I see it in your info videos). See IMG_6650.
Also, I need the plastic guides for the tops of the window tracks. See IMG_6647.
Please provide me the correct replacement balance assembly part number and your pn for the window guides.
Thanks,
John
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Tom from SWISCO responded:
February 7, 2020
Thanks for posting, John. That top nylon fitting looks like our 19-002. Assuming you have the 15-002 shoe as well, that would make this our S351-35. See if you agree. As for the top sash guide, it's tough to say. Would it be possible to see a photo of it removed? I'd like to see it from the front and side without any obstruction. Think of it like a mug shot. Thank you! |
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Tom from SWISCO responded:
February 17, 2020
Thanks for the additional photos. I do have to agree that your sash guide does in fact look like our 18-156. I would just carefully compare your measurements with ours to confirm this is match. |
![How to Replace a Top Sash Guide [1080p]](../../images/videoThumbnails/107.jpg)
