Series 370 Custom Order

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Home Owner from USA

Aug 6, 2020 9:23 am

Channel length: 26-1/2
Window Weight: 5.8lbs
Quantity: 2 (Stamp: 81165)

3 user uploaded images

4 Replies

Bob from SWISCO

Aug 10, 2020 2:30 pm

This looks indeed like a Series 370 Channel Balance. Just confirm that the fittings match the ones this type of balance uses--the 19-004 Top and 15-002 Bottom. Next, please confirm the metal channel, not including those fittings, is indeed 26-1/2". Finally, may we see a picture of the stamp code on the metal channel? Also, how many balances do you need? From there we'll get this started for you.

Home Owner from USA

Aug 10, 2020 3:08 pm

Yes, those fittings look correct (19-004 and 15-002). The channel is indeed 26 1/2", excluding the plastic fittings, only measuring the metal channel. I have attached a photo of what the "stamp code" looks like, though in this photo the code is mostly scratched away, but I had previously taken apart a matching window to see what the actual code was and it was 81165.

I only need 2 of these balances. Thank you!

1 user uploaded image

Bob from SWISCO

Aug 11, 2020 12:07 pm

Perfect, thanks. I just shot you an email to order (2) of these 26-1/2" Series 370 Channel Balances. We're using a stamp code of 26105, which designates a balance that can support a window sash in the weight range of 5 through 9 lbs. Let me know if you have any other questions.