Series 380, 12" long?

A quick learner from Stuart, Fl says:
I have Harcar windows in my new (old) home and the small one in the bath room has 1/2 inch wide channel same as series 380, but is only 12" long, stamped with 1110 N.
Also a 52" single hung widow with Series 380 channel with 24B N stamped on it.
I need two of each please?
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Tom from SWISCO responded:
Thanks for contacting us, Tom. The 12" balance will have to be custom made, since that is not one of our standard lengths. Check out this Custom Channel Balance Order Form that I have started for you based on your specifications and fill out the rest of the information. One of our representatives will contact you shortly thereafter with a quote.

As for the other balance, how about the S380-25? Does that seem to match your existing balance? I'd also recommend the 2420 option, since that usually corresponds to a stamp of 24B, but you should double check your sash weight to make sure that it matches the rating shown for the 2420.
A handy person says:
Can I buy replacement springs for mine? That's the only problem with mine?
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Tom from SWISCO responded:
Hey, Tom. Unfortunately, balance springs are not available separately. You would have to replace the entire balance.
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