Series 395 Channel Balances Quote





Hello there!
We're happy to look into this. Would it be possible for us to see photos of your balance? We'd like to see the top and bottom fittings specifically. Custom orders are nonrefundable so we just want to be sure we're getting you the proper hardware. Can you also confirm the number of balances you'd like to replace?




Great, thank you! This appears to be the Series 351 or Series 390. The difference is that the S351 has a 1" deep shoe and the S390 has a 1-1/8" deep shoe. Can you measure as shown below and tell us what you get? Can you also confirm the length of the metal channel? It should be 44" long. Be sure not to include the plastic end fittings in this measurement.





Thanks! We just need you to confirm the length of the metal channel as requested above. It should measure 44" long. If the metal channel is indeed 45" long, we will need to know the exact weight of the window sash.
Lastly, how many balances are you looking to replace? Once we have these details, we can get the ball rolling.




Thank you! We can help with this via custom order. I'll email you a purchase link for (2) S390-44 balances with the 4340 stamp that you can use to place an order on our website. Please let us know if you have any questions.