Series 600 spiral balance with white tip?

A home owner from Grand Ledge, MI says:
I have a 5/8" X 15" spiral balance series 600 with a white tip. I spoke with customer service and they said you don't carry them. Is it possible to get them, or what do you suggest? I need two, but may order four.
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Paul from SWISCO responded:
Thank you for posting. For a 15" Series 600, white is not necessary. You can use red tip, which is actually better than white in this instance.
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