Dave Sr. from SWISCO responded:
March 1, 2019
I don't believe your operator is still made. Instead, take a look at the Truth EntryGard 39-031 along with the list of parts I've made for you on this page. This may work as a substitute, but I cannot guarantee it. I'm sorry we couldn't offer a better match. |
Hello,
A house was recently purchased in Ottawa, Ontario, Canada, with casement windows to each side of the picture window of the living room. The operating mechanisms of both casements are non-functioning ? stripped gears are suspected.
Now for the unusual part: in addition to opening and closing the window, the operating mechanisms (photo IMG_4443.jpg) are also connected to a guideway at the lower corner (photo IMG-1311.jpg). The guideway contains a flexible metal strip that follows around the corner, and connects to the 5-point locking bar. There is also an indicator built into the operator, that indicates "locked" or "unlocked". It is obvious that the operating mechanism is intended to lock the window after closing it, and to unlock it before opening it.
The operator is stamped with "SHAW" inside a rhombus logo, and a stamping (photo IMG-1309a.jpg) with
" RH
PATENT APPLIED FOR
MADE IN UK"
Are you able to provide replacements, or recommendations on substitute operators and locks?
Thank you,
John
Tom from SWISCO responded:
April 27, 2023
Hello, John. I'm afraid this operator is entirely discontinued and no longer made, as mentioned above. We have no confirmed replacement. My colleague, Dave, made a list of potential replacement but personally I'm not optimistic that you could get these to work without a lot of handiwork. If that's a route you want to take then I would definitely recommend having a local professional do the job for you. Even then, there's no guarantee that these will work. |