Bob from SWISCO responded:
February 8, 2021
Did you purchase a 75-006 Charging Tool? You should be able to fasten the top of the spiral balance to the window jamb first, then use the charging tool to extend the rod, charge it properly, then connect it to the pivot shoe. See the video below. |
Bob from SWISCO responded:
February 9, 2021
I am afraid I'm still not quite sure what you mean. From what I can see this pivot shoe should function fine with a spiral balance. Let me ask you this--are you certain you ordered the proper replacement spiral balances? Did you order the Series 600, which have an outer tube diameter of 5/8"; or the Series 900, which have a diameter of 3/8" on the outer tube? Let me see your old and new balances if you're uncertain. |