Balance Shoe

Friend from Leesburg, Fl

Jul 16, 2017 12:46 pm

My neighbor has what looks like the same type balance except longer. The shoe is identical to the one that is shown in your video on how to replace a balance. The #'s are 3220. The top caps are also either broken or missing on most of the sashes. I will try and get measurements and pictures of a good one for purchasing. I will also try and get a measurement on the weatherstripping. If I can get one window repaired I will need parts to repair 8 additional. Is there supposed to be a bottom guide on the sash?

6 Replies

Tom from SWISCO

Jul 19, 2017 2:49 pm

I'm sorry, I'm not sure what you have. We have several videos on replacing all sorts of different balances. We will need to see pictures of the hardware in question so that we can find out what you need.

Friend from Leesburg, Fl

Jul 23, 2017 10:02 am

I'm mortified, I should have realized that. I think I'm too old to figure out how to send pictures. I will try before I bother you again. Thanks, Harry

Tom from SWISCO

Jul 24, 2017 9:35 am

Don't worry! You can try to post the pictures as a response to this discussion post, or send them via email to customercare@swisco.com, including your discussion number D91055 in the subject line. You may want to get someone more tech-oriented to help you out!

Friend from Leesburg

Jul 24, 2017 3:03 pm

Henry Craig: Reference D91055, sorry for the inconvenience of of the Email. These are 5 of the pictures of my neighbors window. # 3220 stamped on balance

User submitted photos of a window balance.

Paul from SWISCO

Jul 28, 2017 11:12 am

Thank you. The top sash guide looks very close to our 18-110. See what you think. For the channel balance, see our S390-33 with a 3220 option.