Shoe for my new Balances

A handy person from Flordia says:
I am installing the new balances I ordered from you and have found at least one shoe that is broken. I did a search on your website and not seeing the "fit" for what I have. Can you tell me if you have these and the price?

I am heading to a local store to see if they might by chance have one so I can finish up my project. Guessing I might need more so if you do have them might need to place an order.

Much appreciate the assistance.

User submitted photos of window hardware.
Profile picture of Tom
Tom from SWISCO responded:
I'm afraid we don't have a drop down type cam like yours, but look at and compare the dimensions of our 15-173 to your part. This may work. If possible, I'd like to see a picture of your pivot bar to confirm it will work in the 15-173.
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How to replace a tilt window spiral balance.
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