Shoe for unknown vinyl replacement window

A home owner from Massachusetts says:
I cannot locate the brand of window and thought you might be Ble to help
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Tom from SWISCO responded:

I'm not sure who made your window, unfortunately, but I'm very confident that we can supply a match for this shoe. before I recommend anything, would it be possible to see a photo of it out of the jamb track? Once I can see it without obstruction, I can match it up to something in our catalog.

A home owner from Massachusetts says:
Tom,

Thank you for your reply. I appreciate it.

We have five other windows that were installed at the same time. How shall I take a picture or two or three that will be sufficient? Do you need pictures of the sides of the window or the track where the shoe fits or a working window? Please let me know.

Thank you.
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Tom from SWISCO responded:

Nope, I just need to see the shoe out of the track. I think I even know what it is, I just want to be 100% sure; specifically, it looks like it works the same way as our 15-208.

A home owner from Massachusetts says:

Tom,

Thanks for your patience. I was struck with Covid-19 and was under the weather for the past 2 weeks and did not go back to this house until Sunday. Attached you will find the pictures I took with the window out. The left side is what broker but the right side doesn't look great either.

Let me know what you think.

Thank you.

Harold

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Tom from SWISCO responded:

Hello, Harold. I'm sorry to hear the Covid got you, but I'm glad you're recovering.

Unfortunately, these photos don't show me anything new. The shoe is still in the window. All I can tell you now is that I think our 15-208 looks like our best match. It would be my recommendation.

A home owner from Massachusetts says:
Ok, I'll be by the house on Friday and will take one out. I assume both sides would be the same, correct?

If that does look/measure to be what you suggest, I can just order online, correct?
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Tom from SWISCO responded:

Yes, both sides are the same. As long as the dimensions and style of our 15-208 match your own, then you can place an order on our site at your convenience.

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