Shoe part needed

Quick Learner from USA
Hello,
I have a non tilt window that I need balance and shoes for. Not sure what exactly I need. 29" tube × 3/8in diameter with red tip.
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Quick Learner from USA
It looks exactly like this part, but I wasn't sure if the replacement part, 15-015 would work for non-tilt windows - the part description says it's commonly used with tilt windows. What red tip balance would work best for the recommended shoe 15-015 with a non-tilt window?
1 user uploaded image
Emily
Emily from SWISCO
SWISCO
Expert

Hello there!

Thank you for reaching out to us. I'm not sure if the 15-015 pivot shoe is what you have. Can you show us photos of an undamaged version? It would also be a huge help if you could write out the thickness and width. Can you also show us a photo of the extended inner spiral tip on your balance? 

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