Shoe replacement

Quick Learner from Minnesota
I need to replace the shoe so the window operates properly everything else looks like it checks out I just need to replace the shoes but I'm having a lot of trouble finding this exact part I ordered the wrong one already which was a quarter inch too wide and we were too tall
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Jasmine
Jasmine from SWISCO
SWISCO
Expert

Hey there,

Thanks for reaching out to us! I'm sorry to say we do not have an exact replacement match for the shoe you have here. While we have one that is similar in design, our shoe would not be compatible with your existing balance. That said, the only option we can recommend to you is to replace the entire assembly.

I'll need to know the length of the metal channel, not including the attachments, and the stamp from the metal channel.

Please include a photo of the top of the balance channel and how it installs at the top of the window channel.

I'm happy to answer any questions you may have.

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