Side Load Balance - Jeld Wen Window

A home owner from La Habra, Ca says:
Jeld Wen has been no assistance in replacement of the part.

Part Information stamped: 27Ds 32
Measurement 1/2 inch width, length 28inch
Additional Information on the pictures
User submitted photos of a window balance.
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Paul from SWISCO responded:
Please see our Series 385 channel balance. I think this might be the balance you want. You may want to weigh your sash, as well, to confirm the proper strength option.
A home owner from La Habra, Ca says:
Paul thanks for your help, how can I determine the weight of the sash?
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Tom from SWISCO responded:
You can determine this by removing it from the window and placing it on a scale. That is the best and most reliable method. Any common bathroom scale should do.
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