Sill Plate Size

Home Owner from South Carolina

Jul 22, 2019 2:17 pm

I ordered the 39-171 and 39-172 Truth operators. But your sill plates are not as long as mine, and the operator doesn't fit right.

How do I get the correct operator for my window? Or make these operators fit correctly?

1 user uploaded image

4 Replies

Tom from SWISCO

Jul 26, 2019 10:20 am

I'm not sure what operator you may have. Could you show me a top-down shot of your entire original operator? I'd like to see everything in one shot if possible. Thanks!

Home Owner from South Carolina

Jul 26, 2019 1:03 pm

The operators are identical except for sill plate depth...the operators from original window are manufactured by truth

Dave Sr. from SWISCO

Aug 2, 2019 7:56 am

In my experience, the plate depth doesn't make a difference. As long as the arms match then it will work. In a worst case scenario you may need to angle the screws in a little.