Sill Window Operator

A home owner from Michigan says:
Hi,

Are you able to tell me what sill operator I have from the pics below? I think it is DUAL ARM CRANK, 21-1/2" Product Code: 39-083.

The gear mechanism is stripped. Do I need to replace the entire operator or just the gear?

Please let me know if you need additional pictures to answer my questions.

Thanks,
Matt
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Bob from SWISCO responded:

Thanks for writing in. If the gear is stripped then you will indeed need a new operator. If the wingspan of the 39-083 matches, then it's indeed a good pick. See the dimensions below.

Dimensions for 39-083
Dimensions for 39-083
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