Hope you can help me. Thanks in advance.
There is a black plastic piece attached to the window that allows the window to slide along a track on the window frame. If that is broken, then the window does not slide along the track and can come out at that end.
This black plastic is broken. Can you identify it? and do you have it for purchase? If yes I would prefer to get both a left and a right.
Thanks for your help. If you need better photos please let me know.
Silverline Swing out Kitchen Window
Home Owner from Helmetta, New Jersey
Aug 8, 2020 2:46 pm
4 user uploaded images
2 Replies
Casey from SWISCO
Aug 12, 2020 10:57 am
Hello,
The black plastic piece is the track slide that allows your hinge to operate. The black piece is not sold separately but you should be able to use our 36-048 hinge set to repair your window. Take a look and please let us know if you have any other questions. Thank you!
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