Simonton R-H25 48-80 windows balance parts

A quick learner from Paul says:
I am looking for replacement springs for a simonton double hung window. I am not sure the weight of part needed but they are a mess. The sash metal piece is also broken and all of the plastic pieces are also broken. Any help in finding parts is appreciated! Thanks
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Emily from SWISCO responded:

Hello!

We'll need to see an undamaged pivot shoe removed from your window, along with dimensions, to compare to our inventory. If we can identify the pivot shoe, that will tell us the coils and accessories that you'll need.

Thank you! 

A home owner from PA says:
H-R25-1219x2032(48x80) replacement tilt window part. I have a picture of a damaged part and we can't send a picture of an undamaged part.
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Emily from SWISCO responded:

For the two Simonton pivot shoes, Simonton no longer makes this balance assembly, but we have more modern parts that can be used to replace it. I highly recommend watching the video below, which gives you step-by-step instructions on exactly what is required to convert this hardware to work in your window.

As for your other pivot shoe, I'm afraid I don't recognize this at first glance. Can you show us the coil spring that attaches to this shoe?

How to replace a window pivot bar
How to replace a window pivot bar
VIDEO
WATCH >
Removing Rusted Pivot Bars
Removing Rusted Pivot Bars
VIDEO
WATCH >
Anatomy of a tilt window
Anatomy of a tilt window
VIDEO
WATCH >
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