Emily from SWISCO responded:
June 3, 2021
Hello! We'll need to see an undamaged pivot shoe removed from your window, along with dimensions, to compare to our inventory. If we can identify the pivot shoe, that will tell us the coils and accessories that you'll need. Thank you! |
Emily from SWISCO responded:
August 30, 2021
For the two Simonton pivot shoes, Simonton no longer makes this balance assembly, but we have more modern parts that can be used to replace it. I highly recommend watching the video below, which gives you step-by-step instructions on exactly what is required to convert this hardware to work in your window. As for your other pivot shoe, I'm afraid I don't recognize this at first glance. Can you show us the coil spring that attaches to this shoe? |