Simonton Windows pivot bars and pivot shoes

Landlord from VA
I have 14 large (54" x 68"/72") Simonton replacement windows installed at my property in 2007 timeframe and long past the warranty period. The pivot bars on almost every window have sheared off at the third screw hole. I understand that Simonton no longer makes this pivot bar (likely under designed for this size windows) and I purchased a replacement pivot bars from Swisco part #26-366 which has the same dimensions at the previous part but the flange on the pivot bar that is on the shoe insert end would not fit into the pivot shoe as a result of the flange. It appears to me that the circular flange inserted into the rectangular pivot shoe slot would simply rotate inside the pivot shoe rather than rotating the pivot shoe itself, unless there is a new replacement pivot shoe that is slotted to accommodate the flange so that the rectangular part of the pivot bar engages the pivot shoe when inserting the window sash horizontally and rotating up into position.

Should the new pivot bar fit into this shoe? Is there a replacement pivot shoe (brass/metal) that will accommodate the 26-366 pivot bar that I can insert into the shoe carriage assembly? Or if I need to replace full pivot shoe assembly. Please let me know which ones are the proper parts that I need to get the windows back into operating condition.

Would appear to me that this is manufacturer (Simonton) design flaw. Are you aware of any Simonton recalls or other claim situations for replacements programs of these parts?

Thank you in advance for your advice.
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2 Replies
Emily
Emily from SWISCO
SWISCO
Expert

Thank you for reaching out to us. Simonton discontinued your original pivot bar and designed the 26-336 explicitly to replace it. The old version is, unfortunately, not available so we can only offer the 26-336. We've never personally had any problems using it with the old pivot shoe. These parts should fit together perfectly fine so I'm not sure why yours aren't. We aren't aware of any recalls, on the contrary, the 26-336 pivot bar has been quite successful. 

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