Simonton sliding door rollers clogged with dirt

A home owner from Monkton, VT says:
I purchased a home with a Simonton sliding glass door to the deck. The door has a heavy-duty sliding screen door as well. (Great screen door with large dogs sometimes visiting us.) That screen door has a roller attached to a spring-like piece of metal on the bottom that has broken off. I expect there are 4 of these on the door.

It appears the groove in the roller had gotten filled with some compressed dirt the consistency of slightly dried putty.

I am looking for a replacement roller - possibly a couple of rollers in case of future need.

Can you advise me on this. I coud also use some advice on the best way to remove the screen from the track and then re-insert into the track.


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Tom from SWISCO responded:
Hey, Ed, thanks for contacting us. Now, I'm not sure exactly what roller you have based on this information alone. Could I see a few pictures of one removed from the door? That would be a huge help as we try to locate something to replace it.
A quick learner from Monkton, Vermont says:
Attached are the pictures of the the broken wheel that is from the screen track. I am interested in 1) purchasing some replacement wheels for the screen, 2) finding out how to easily remove the screen from the track and 3)replace the wheel.

Thank you...

Ed W
User submitted photos of a patio door roller.
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Tom from SWISCO responded:
Thanks, Ed! These pictures are definitely a good place to start, but it looks like part of your assembly broke off. There should be a long flat metal spring sticking out of the housing. As it is, I can't really say what roller you have exactly, but we have a few styles that may match, such as our 85-005M, 85-006S, and 84-008M, in addition to several others. But I can't be sure. Take a look through our Patio Sliding Screen Door Roller Section and see if you can find something that matches the complete assembly in your door.
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