Simonton vinyl window parts and fix
Both shoe is stuck and I forgot to turn it 90deg to loose it. Window is 35x48.5" sash weight 15 pound.
Hello,
We can't be sure with the pivot shoe still installed, but your part resembles the 15-111 shown below. This shoe is commonly used with the 1/2" thick Series 160 coil springs. See the cutout method below and additional videos on this page to assist you. The balance shown in the video is different, but the process of making the cutout to remove the balance is the same.
You can start by comparing the specifications of the 26-241 pivot bar to yours once you have a chance to remove it from the sash frame. Thank you!
We're happy to help and appreciate your business!
Unfortunately, we do not have any contractors to recommend since we are based in New Jersey, but you should be able to find someone local online since these are fairly standard repairs.