Tom from SWISCO responded:
November 18, 2020
I can do my best to help you determine what your balances are. I recommend that you start by watching this video. This will tell you all the important details to consider when IDing a balance. After you watch that, please show me some pictures of your hardware so that we can determine what you need. |
Tom from SWISCO responded:
November 19, 2020
Thank you! I'm glad you showed me these photos. You have a special kind of balance that needs to be custom made. Thanks to your photos, we have just about everything we need to get started. Please give me a little time to confirm the availability of this size and I'll get back to you ASAP. In the meantime, can you please confirm how many you need? You said 6 windows, so does that mean you're looking to purchase 12 balances? |
Tom from SWISCO responded:
November 19, 2020
Okay, we're good to go on our end! I just need a quantity from you and we can get the ball rolling. |
Tom from SWISCO responded:
November 20, 2020
Thanks for confirming. I'll email you that purchase link right now. |