Slides and Clips for spiral balances.

A quick learner from Clearwater.FL says:
September 10, 2015
Have single hung aluminum windows with spiral balances which I have received from you,

Now I see the plastic slides to keep the window in the frame shave broken.

See sketch.

Also the metal hook that holds the lower end of the spiral alance are broken. See sketch

Please advise if you can supply or recognize these parts. Cannot find identifying info.
User submitted photos of window hardware.
Profile picture of Paul
Paul from SWISCO responded:
September 14, 2015
Take a look at our 67-002 and see if this could replace your face guide. For the bottom clip, you have a few different choices. We don't have anything that's 1/2" wide, but we have the 9/16" WIDE 17-025 AND 7/16" WIDE 17-026. Could one of these work?
Screw-on Face Guide
Screw-on Face Guide
67-002
$1.07
Bracket, #25
Bracket, #25
17-025
$0.95
Bracket, #S 32
Bracket, #S 32
17-026
$0.92
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.