Sliding Door Rollers

A home owner says:

Hi, I have purchase from you 14 new Tandem Rollers and this is wrong parts, please let me know how we can exchange for the correct parts, pictures attached. 

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Dave Sr. from SWISCO responded:

This roller looks like our 81-133, but my colleague told me that you'd rather have a double wheel version. See our 81-171. This may be what you're looking for.

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